Nihon Enterprise(NE) recognizes that its group’s social mission is to contribute to the physical and mental happiness of all stakeholders, including customers, business partners, shareholders, investors, local communities, and employees, through its business under its corporate ethos: “Our true purpose is to pursue professionalism as a merchant and contribute to society and cultural development through our activities,” which has been upheld since the start-up of business, and engages in the following activities as part of its CSR and ESG activities.
NE makes efforts to actualize a sustainable society through system development for the realization of smart cities and power generation with solar panels (Ube-shi, Yamaguchi Prefecture) for environmental conservation.
NE concentrates on the support for creation of new technologies, and sponsors “INNO-vation Program,” which was organized by the Ministry of Internal Affairs and Communications and is operated by KADOKAWA ASCII Research Laboratories, Inc. as an institution for conducting tasks for supporting innovators (pioneers) who will develop a future Japan. In addition, since it donated almost all of the ordinary income in the initial year of business to the Japanese Red Cross Society, social welfare councils, orphanages, etc., it has been donating 1% of net income every year. At the time of the Great East Japan Earthquake, the company gave donations via the Japanese Red Cross Society, while hoping that the conditions of victims will get better as soon as possible. In addition, the company puts energy into sound information transmission, by obtaining the DCA qualification approved by Internet-Rating observation Institute (I-ROI), etc.
NE upholds “To stick to the customer-first policy” as one of the management principles for satisfying customers, and makes sincere efforts to meet the needs of customers regarding quality, prices, and services. As a commitment to quality, the company strives to offer value exceeding customers’ expectations under the slogan: “Unrivaled Quality,” and operates a “Customer Support Center” by itself, to meet customers’ requests accurately and swiftly and reflect them in services and products. Like this, the company makes efforts to improve business and quality.
For stakeholders, the company makes efforts to disclose the situations of management and business activities timely and appropriately, to deepen their understanding of the company.
Especially for shareholders, the company holds a general meeting of shareholders at a hotel in Tokyo in August every year so that many shareholders can attend, while considering it is a valuable opportunity to directly communicate with shareholders. In addition, in order to deepen their understanding of the company, the company sets a space for experiencing the company’s services and introduces its products and services with videos at the venues of general meetings of shareholders. For employees, the company strives to develop a working environment caring for their work-life balance, including “Childcare support,” etc. so that employees can exert their respective abilities to a sufficient degree, and supports in-house club activities, to help nurture friendships among employees and enhance their health.
In addition, as measures for protecting information, the company set the “basic policy for information security” and the “policy for protecting personal information,” to appropriately protect and manage information assets handled by the company. Furthermore, the company acquired “ISO27001 Certification,” which is an international standard of the information security management system (ISMS).